2020 Agenda Details Coming This Spring
Hotel Check-In Begins
Welcome Happy Hour
Welcome, Keynote and General Session remarks
Breakout Sessions, Lightning Talks
Technology Innovation Award Celebration
Lunch and Closing Plenary Session
Tech Lab Workshops
2020 Agenda Details Coming This Spring
We’re proud to present some of the most dynamic speakers the nonprofit sector has to offer. The 2020 speaker lineup will be updated this spring. Our Call for Speakers submission process is now open. Join our stellar lineup by submitting your proposal today.
Ryan Risley, principal with Wipfli’s technology consulting practice, leads the firm’s Chief Intelligence Officer (CIO) advisory practice. This practice approaches digital transformation holistically to align enterprise strategic plans with technological innovation and governance. This holistic approach creates digital strategies utilizing expansive technology expertise in a number of core industries to produce results for greater impact and growth. The technology-agnostic practice works with organizations of all sizes to chart a course to their success.
As part of his philanthropy, Ryan has had an outward mindset since his early days as an Eagle Scout and it carries through to his current volunteer roles. He is deeply involved as a technology leader in federal policy advocacy championing issues that are important to Wipfli’s clients and the firm’s focus on modernizing technology legislation. Ryan believes strongly in promoting growth in STEM programs to develop more diverse technologists from an early age, as well as protecting cloud privacy rights and providing internet access to all.
Maria is a co-founder of Tangible AI, a company that helps nonprofits and mission-driven organizations increase their impact and efficiency with custom AI-powered solutions. She has been working on the intersection of technology and social impact for the last decade. She held a variety of AI research, engineering and management roles in diverse industries, and has co-founded, co-led and volunteered in numerous social projects in different parts of the world. An avid chatbot enthusiast, she has supported and led the creation of more than 20 chatbot applications across different sectors.
Rupa Dachere is an accomplished Senior Executive, Advisor, and Thought Leader with more than 15 years of success across the nonprofit and technology industries. Her broad areas of expertise include product management, developer advocacy, innovation, and software engineering.
Rupa holds a leadership position as the CEO & Founder of CodeChix. She is also the creator and director of DevPulseCon, a state-of-the-art technical and cultural conference that welcomes women, as well as, transgender and gender non-conforming engineers/PM’s and male allies to discuss industry topics, attend hands-on developers workshops, and panels on workplace issues. She has, also, formed a partnership with SRI International that allows CodeChix members to work with the institute’s scientists to
create and contribute to open-source projects in AI, cybersecurity, data science, and machine learning. Currently, she is launching the Safe Space & Ally training program through CodeChix for women technologists and male allies in the industry who work in research & development.
Rupa is the head of household and is the primary caregiver for her elderly parents.
Karen is a sought-after speaker, trainer, writer, and consultant with expertise in technology leadership and innovation, nonprofit software, and digital strategy. As Tech Impact’s Director of Education and Outreach, she leads the ldealware team of researchers, presenters, and writers who create technology information resources designed to help nonprofit leaders put their vision into action. Her past experience includes leading the technology consulting services and nonprofit technology learning and networking programs at MAP for Nonprofits, helping to build the nonprofit
CRM/database solution provider thedatabank from a startup to a thriving software company, and various roles in arts and human services organizations. She holds an MBA in Nonprofit Management from the University of St. Thomas.
Jonathan Poisner (he/him/his) has over 25 years of experience in the nonprofit sector. Since fall 2009, Poisner has worked as an independent organizational development consultant, with a focus on strategic planning, fundraising, communications, and other organizational development challenges.
Poisner is the author of Why Organizations Thrive: Lessons from the Front Lines for Nonprofit Executive Directors. Prior to consulting, Poisner spent a dozen years as Executive Director of the Oregon League of Conservation Voters, shepherding that organization as it grew from a $100,000 per year to $1 million per year operation.
Dr. Taj Carson is the CEO and Founder of Inciter (formerly Carson Research Consulting). Inciter is the home of Incite, a cloud-based, software-as-a service platform designed to enter, store, and create reports on client data and program activities for nonprofits and social service agencies. Inciter is a firm that specializes in using research, data analysis and data visualization to help organizations raise awareness, raise funds, and tell the story of their impact.
Dr. Carson has more than 20 years’ experience working in research and evaluation, and 8 years of experience in the technology field. She received a Master’s degree in Information Visualization from the Maryland Institute College of Art in 2015, a certificate in technology entrepreneurship from the University of Maryland-Baltimore County in 2010, and before that a Ph.D. in Sociology from the University of Delaware in 2000.
With all this, it may not seem like she has much free time, but when she can, she makes time for the things she enjoys, like cycling, rowing and practicing her Spanish (preferably in foreign countries). And sometimes for fun, Taj swims with sharks, and people she wishes would get eaten by sharks.
To schedule a consultation with a Nonprofit Customer Experience expert and access special nonprofit pricing, please contact us at medallia.com/nonprofit.
A resident of Cape Cod Massachusetts, Maureen has developed a proven process to map your nonprofit’s strategic and operational goals to the right platforms and business processes – helping you make good decisions about the systems you use to engage your supporters. She is focused on helping the Accidental Techies working at nonprofits learn to navigate today’s complex technology platforms and get a good ROI on their technology investments.
As a strategist and project manager, Ralitza puts to good use her hands-on experience gained from working for ten years with nonprofits. With a passion for data-driven strategy, her experience includes multi-year, enterprise Salesforce implementations of the NGO Connect and Nonprofit Success Pack, as well as CRM strategy planning projects and system selections. Rali utilizes her firsthand knowledge of the unique challenges faced by nonprofits to help clients manage information better and engage with people more effectively through innovative technology solutions.
Art delaCruz is the President and Chief Operating Officer for Team Rubicon, the only non-profit disaster response organization that utilizes the skills of military veterans to rapidly deploy emergency response teams. In giving veterans an opportunity to continue their service, Team Rubicon provides them with a sense of purpose, community and identity. Since the organization’s founding in 2010 following the massive Haiti earthquake, Team Rubicon has responded to over 300 disasters and grown from eight to over 100,000 volunteer members. Team Rubicon has responded following Hurricane Sandy; the tornado in Moore, Oklahoma; Typhoon Haiyan in the Philippines; wildfire in Pateros, Washington; the 2015 earthquakes in Nepal, the 2016 flood in Louisiana and Hurricane Matthew, and most recently to Hurricanes Harvey, Irma, Maria, Florence, and Michael.
A retired U.S. Naval Officer, Art served as Director of Strategic Planning at Northrop Grumman Aerospace Systems prior to Team Rubicon. He was responsible for coordinating sector strategy development; developing and analyzing strategic growth initiatives; and overseeing the long-range strategic planning process.
Art served in the U.S. Navy for 22 years with notable tours including serving as an instructor at the Navy Fighter Weapons School (Topgun) and as the Commanding Officer of Strike Fighter Squadron TWO TWO (VFA-22). During his career, he made six deployments as an F-14 and F/A-18 Naval Flight Officer. In 2010, he was one of 12 senior Department of Defense (DoD) officers selected as a Secretary of Defense Corporate Fellow, a program that places officers in leading companies to glean best practices that may be applicable in DoD. In this capacity, he was trained by and served with McKinsey & Co. In his final military assignment, Art served as the Deputy of Strategic Policy, and as Systems Innovation Lead at the U.S. Special Operations Command.
Art earned his Bachelor’s degree in physics from the US Naval Academy and a Master’s degree in operations management from the University of Arkansas.
Cathy Golightly is the Assistant Director of MIS for Family Health Initiatives and its parent organization, the Southern New Jersey Perinatal Cooperative, where she provides technical leadership and guidance to the organizations’ more than two dozen programs, and collaborates with program staff and clients to build mission-focused IT solutions. She led the effort to establish and evolve Family Health Initiative’s (FHI’s) security program. Cathy played an integral role in the development and implementation of FHI’s flagship Perinatal Risk Assessment (PRA) system, a statewide portal that enables universal risk screening and referrals for pregnant women in New Jersey.
Cathy holds a B.S. in Sociology from Saint Joseph’s University in Philadelphia and an M.S. in Information Systems from Drexel University.
Apurva leads the digital skills training effort within Microsoft’s Tech for Social Impact (TSI) team. His mission is to make impactful digital skills training available to all nonprofit staff and volunteers worldwide. He believes that improved use of technology within nonprofits will lead to improved mission outcomes.
Apurva joined the TSI team after spending 7 years at Microsoft building international growth and strategy models inside of the sales and marketing divisions. He joined TSI to equip large and small nonprofits with the capacity they need to bridge the digital divide at scale. In his spare time, he enjoys traveling, playing most sports, and being a Tax Preparer through the United Way of King County.
Shawn Boudreaux serves as president of the Cajun Navy Relief, a group of volunteers who work tirelessly without pay using their own personal equipment, to provide immediate rescue and relief during natural disaster. A way of sharing their South Louisiana cultural tradition of neighbors helping neighbors, Cajun Navy integrates civilian volunteers into the Incident Command Structure to act as a force multiplier for agencies responding to disaster. Cajun Navy has conducted rescue and relief efforts during the 2016 South Louisiana Floods, 2017 Hurricanes Harvey and Irma, 2018 Hurricanes Florence and Michael and most recently the 2019 Mississippi tornadoes and Hurricane Dorian.
Meridith Polin, a senior officer at The Pew Charitable Trusts, directs the evaluation capacity building initiative of the Pew fund for health and human services in Philadelphia, which aims to accelerate the use of data for monitoring, learning, and evaluation purposes among select Pew fund grantees. Meridith is also a Leap Ambassador- one of 300 experts, leader practitioners, and instigators in the field of high performance.
Meridith has a background in evaluation, strategic planning, and program development. Previously, she worked at Public/Private Ventures on projects that addressed the needs of vulnerable youth and their families. She also was the director of research and evaluation at Citizen Schools, a nonprofit that expands learning opportunities for middle school students in high-poverty areas, where she supported internal continuous improvement projects and external fundraising and public policy efforts.
Meridith holds a master’s degree in community resources and development from Arizona State University and a bachelor’s degree in business administration from Boston University. She also holds an executive certificate in social impact strategies from the University of Pennsylvania.
Meriem Bekka is Senior Program Manager of VMware Foundation where she designs and manages programs aimed at empowering 25,000+ employees to be active citizens in their communities through Citizen Philanthropy. VMware has been recognized by Great Places to Work and Fortune magazine as one of the Best Workplaces for Giving Back and is on the Forbes Just Companies list. Prior to joining VMware, Meriem led programs for the Carter Center’s global diplomacy initiatives, where they engaged tech pro bono talent to support conflict monitoring and analysis projects. She graduated from the Paris Institute of Political Studies with “committee praise”, the highest academic distinction awarded in the French university system and completed her M.Sc. in International Development at the London School of Economics and Political Science.
Marnie Webb is the Chief Community Impact Officer for TechSoup and leads Caravan Studios, a division of TechSoup. In her role, she works with communities around the world to describe desired impact and to develop technology solutions that help them move towards that impact. Her work is influenced by human centered design principles, as well as methodologies from social work and international development, such as Participatory Action Research. She has been working with civil society, governments, academia, and corporations for more than 30 years to put together teams and solutions that can accomplish big goals, with and for communities.
Claire Robertson-Kraft, PhD, is the Founder and Executive Director of ImpactED and an instructor at the University of Pennsylvania. She has more than ten years of experience working as a teacher, evaluator, and non-profit leader in the Philadelphia region. She has extensive experience teaching research methods and conducting evaluations in the areas of education, public policy, positive psychology, social impact, and community engagement.
Claire began her career as a third-grade teacher with Teach For America in Houston, which is where she discovered her passion for teaching. Currently, she teaches Quantitative Methods for Policy Analysis, Program Evaluation, and Capstone courses at the Fels Institute of Government and Education Policy Issues at the Graduate School of Education. She is passionate about bridging the worlds of research and practice. In 2009, she edited A Grand Bargain for Education Reform (Harvard Education Press), which provided practitioners with research-based strategies for implementing new teacher policies in urban schools. Since then, she has worked with numerous organizations in the Philadelphia region to evaluate their impact and use data to inform organizational improvement.
Claire is also very active in the Philadelphia civic community, serving as the Co-Founder and Former President of PhillyCORE Leaders, former Board Chair of Young Involved Philadelphia and Russell Byers Charter School, and on the boards of YouthBuild Philadelphia and Leadership Philadelphia. She was recognized as one of the New Faces of Philly in 2011, an Emerging Leader with the Forum for Executive Women, and a Leadership Philadelphia Connector and Keeper in 2014.
Claire holds a BA in Urban Studies and Philosophy and a PhD in Education Policy, both from the University of Pennsylvania. When she’s not teaching or helping organizations measure their impact, you can find her swimming at Pottruck, biking on Kelly Drive, or eating out at one of the many delicious restaurants in her South Philly neighborhood.
Mari Hernandez is from San Antonio and has been living in Austin since 2003. She is the administrative manager for the Lilith Fund, a Texas abortion fund based in Austin. She is also the treasurer of the Bridge Collective, an Austin-based nonprofit that provides no cost rides for folks traveling to their abortion appointments in Central Texas. She is also a part-time staff photographer and production assistant at the ESB Mexican American Cultural Center. Her administrative and technical work has supported community programs, events and development projects in Texas.
Jenn is the founder and a partner at Deep Why Design, which builds capacity for operational excellence in the nonprofit, education and public sectors. She has worked directly with more than 100 nonprofits and educational organizations to help them implement new or transform existing digital systems, adjust processes accordingly, and problem-solve throughout implementation to ensure successful adoption. Through this work she has become dedicated to correcting the sector-wide data inefficiencies that are a drain on nonprofit time and resources.
Jenn’s areas of expertise are in the design and management of information systems. She has spent the better part of two decades answering questions related to how organizations create, understand, maintain, and trust the information they rely on. Her current focus is humanizing digital systems in the social sector by making them transparent, equitable, and effective.
Jenn holds an MBA in Nonprofit Management from the Heller School, Brandeis. She co-founded two successful technology companies prior to Deep Why, spent many years as a full stack developer in local government and a state university, and is a small business advisor for socially-focused ventures in the Greater Boston area.
Greg Harrell-Edge has been CoachArt’s Executive Director since 2016. A second-generation nonprofit executive from Virginia, Greg was previously the Development Director at Friends of the Urban Forest in San Francisco. His focus in nonprofit has been around using emerging trends to make a bigger and more efficient impact in the world.
Under Greg’s leadership, CoachArt has created a new user-driven platform for volunteers to match directly with parents, using the model of Lyft, AirBnB or Match.com, which won the 2018 Social Venture Partners LA Fast Pitch Innovation Award and also the Audience Award.
This initiative led to:
– an increase in matches of 82% from 1159 to 2115
– an increase in revenue of 62% from $1.3m to $2.1m+
– three straight years of budget surplus, totaling more than $200,000
His vision for CoachArt is to continue to use technology to scale these great programs across the country.
Perry has primary responsibility for Ocean Outcomes’ IT environment, systems, internal project management workflows, communication strategies, websites, and brand across O2’s programs and geographies. This includes; creating and managing systems for facilitating collaboration, communication, and information gathering among a diverse group of team members and fishery stakeholders and; facilitating the translation of technical information into effective communications collateral to drive interest and investment in sustainable fisheries work. Drawing on 15 plus years of experience as an Alaskan commercial fisherman, he is a regular contributor to O2’s program development. Prior to O2, he worked for Apple and Wild Salmon Center, giving him unique, creative, and customer-facing experience with both corporate tech industry clients and conservation constituencies. Staying true to his roots, he continues to work in his family’s commercial fishing operation in Bristol Bay, Alaska each summer.
Mr. Patten has spent the last 30 years in the educational technology industry. He has managed the engineering departments for several companies, including his own, and has won a variety of awards for software design. He founded the nonprofit National Center for Open Source and Education and has been an invited keynote speaker at educational technology conferences in both the U.S. and internationally. For his work in advocating Open Source solutions and the Maker Movement to schools, Mr. Patten was awarded the 2014 Frank Watson Outstanding Technology Educator Award for service, vision and leadership. Mr. Patten is currently the Chief Technology Officer (CTO) for the Becket Family of Services which is a 1000+ person, nonprofit organization that provides an array of youth and family driven solutions, including individual and family therapy, targeted case management, home-based treatment, schools and residential care. In his spare time, Mr. Patten makes a variety of not-so-serious Internet of Things devices which are graciously tolerated by his wife and two children.
Maddie Grant is an expert digital strategist and culture designer whose superpower is skillful shepherding of organizations through cultural and digital transformation, with specific expertise in internal (staff) and external (member/customer) engagement. Alongside her consulting work at Human Workplaces, Maddie is an accomplished author who has written several books with her partner (in business and life) Jamie Notter, including When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business, (2015) and the Non-Obvious Guide to Employee Engagement (2019). Find Maddie at humanworkplaces.net.
Corey Newhouse is the Founder and Principal of Public Profit, which helps mission-driven organizations measure and manage what matters. Ms. Newhouse has a wide range of experience in building the learning culture of organizations ranging from museums to school districts to philanthropies. She’s passionate about using data to improve program quality, and making data collection and analysis less terrible for everyone involved.
Jessica Kelly is the director of research programming in the Office of Technology and Data Science at the Urban Institute, where she has worked for over fifteen years. She leads a team of six junior and senior programmers. Her team works with research staff to understand their goals and needs, and in turn develops, maintains, and documents complex and sophisticated data-processing systems and algorithms to produce analysis datasets and tables for use in research.
Elliot is the assistant director for digital marketing in the Division of Professional Studies at UMBC (University of Maryland, Baltimore County). As both a consultant and a team member for leading firms, Elliot has worked with nonprofits, startups, Fortune 500 companies, and government offices in the US, Europe, and the Middle East. His experience includes directing online communications, web development, digital market research, social media, content marketing, virtual reality, and online advertising. In addition, he has an MA in conflict resolution and mediation, teaches as part of the Bosserman Center for Conflict Resolution, and has conducted research and created tools that focus on using technology to improve communication and understanding.
Craig brings nearly four decades of success creating technology products and companies, over two decades of engaged philanthropy and volunteering, and over a decade of combining both of those to create technology and programs encouraging, inspiring and celebrating actions by many in the areas of volunteering, sustainability and compassion.
Born in a poor area of Los Angeles, Young grew up in Wisconsin and graduated from the University of Wisconsin in 1976 with degrees in Mechanical Engineering and Mathematics. By the mid-1990s he achieved tremendous success in the software industry as the leading outside software supplier to SDRC and Apple’s software subsidiary, Claris.
With this success came financial security for Young, his wife, Mary Beth, and their three children. They formed The Craig S. Young Family Foundation in 1995 to begin giving back and to hold funds until they had the time to responsibly distribute them. Young now sits on the boards of Cincinnati Children’s Hospital Medical Center, the Red Cross, the Dan Beard Council of the Boy Scouts of America, the Cincinnati Zoo, among others, and was recently named among the first males to join the board of the Greater Cincinnati YWCA.
With his systems background, Young became concerned about the systems nationally and regionally supporting volunteers, leading to the creation in April 2017 of the Cincinnati-based nonprofit, Inspiring Service, whose mission is to inspire and empower people and organizations to engage in volunteering that improves and strengthens their community and themselves. Its Cincinnati Cares work is now leading change and improvement in the Cincinnati volunteer ecosystem, while nationally the organization is working from coast-to-coast with communities who are interested in efficient and effective ways to improve volunteerism at all levels.
Matthew Eshleman, a nationally recognized expert in nonprofit technology and cybersecurity, leads Community IT’s strategy for supporting our client’s technology infrastructure.
Matt regularly presents on a variety of topics from broad strategy to specific technical areas through Community IT’s monthly webinar series. He authored Community IT’s two recent whitepapers: 2018 Nonprofit Incident Report and the Cybersecurity Playbook. In addition, Matt speaks at conferences around the country; including NTC, Inside NGO, Credit Builders Alliance Symposium and the Nonprofit Risk Summit. He also developed the curriculum for TechSoup’s Digital Security Course, which is available online.
“I’ve found that in the IT world, while having a deep understanding of technology is critical, being able to meet people where they are and understand how technology can solve their problems is a much more important skill. I’m in a unique role where I get to interact with hundreds of organizations, and then synthesize and share that back with our clients.”
Matt joined Community IT as an intern in the summer of 2000 and after finishing his dual degrees in Computer Science and Computer Information Systems at Eastern Mennonite University he rejoined Community IT as a network administrator in January of 2001. Matt has steadily progressed up at Community IT and while working full time received his MBA from the Carey School of Business at Johns Hopkins University.
Believing in a healthy approach to work/life integration, Matt lives in Baltimore MD with his wife, daughter and son. He is a member of the Baltimore Choral Arts Society and on the support committee of the Reservoir Hill House of Peace.
Lee Anne Caylor is a learning consultant, with almost 30 years in the training, certification and education business. She spent 20+ years at Microsoft, working in several areas of the tech giant, but most of her time and passion was centered around the area of training and certification. She pairs a broad range of creative leadership in program and product management, channel development and end-to-end business management, with a deep understanding of the psychology behind digital skills development.
After leaving Microsoft in 2017, she joined NetHope, a nonprofit who empowers committed organizations to change the world through the power of technology. She spent the last 2+ years at NetHope, first establishing the Digital Skills Framework for the nonprofit, which focuses on the technologies with the potential to have the greatest impact across the sector. After publishing the framework, she’s been working with key partners to identify and curate core skills content to help grow the digital abilities within the sector.
She devotes part of her time serving as co-chair on the Workforce Training and Education Board for the State of Washington, which is a Governor-appointed partnership of nine voting members from business, labor, and government.
Currently based in Seattle, WA, Lee Anne seeks to share her expertise and utilize her talents to drive digital skills transformation at the individual level, acting as a catalyst for organizations to take charge of their own journey towards effective and exciting work in this increasingly online world.